WHAT WE
OFFER:
Our offer, perfected over the years, accompanies you from the first
steps to the safe and successful race to the finish line
WHO WE
ADDRESS:
Hotels,
Cocktail Bars, Restaurants
THE THREE
PHASES:
The birth
or refurbishment of a Bar or Restaurant business necessarily passes through the
following 3 phases:
FIRST STEPS:
• Concept
creation of the restaurant/bar (market and competitor analysis)
• Logistic
planning
• Technical
design
• Menu
creation
•
Comparative analysis of prices and positioning
•
Operational organization
•
Management facilities and supply of professional equipment and tools
• Team
creation and human resources
• Training
on service procedures and standards, H&S procedures and standards
TO WALK:
•
Continuous coaching in the initial period
• Sales and
communication assistance
TO RUN:
•
Supervision and periodic inspections
• Mystery
guests surveys to have an external opinion on the level of quality and service
offered to meet guests' expectations and customer satisfaction
• Complete
report on any critical issues with highlighting of improvement actions
